Frequently Asked Questions
1. About Max
Q: Who is Max Partain?
A: Emmy-winning, Telly-decorated video editor and story architect with 10+ years’ experience, 1,000 + delivered cuts, and $50 M raised for clients through donor-appeal stories.
Q: Where is Max based?
A: Chicago area (Central Time, USA) — remote-first but travels for on-site gigs when schedule allows.
Q: What’s unique about Max’s editing style?
A: OCD-fueled frame precision, narrative empathy, and a “two-round promise” designed to keep revisions under control.
Q: Does Max really have OCD?
A: Yes. It’s a personal challenge in life but a professional super-power: obsessive attention to micro-timing and story clarity.
2. Awards & Credentials
Regional Emmy Winner (2024) — Societal Concerns, Long Form
Emmy Nominee (2024) — Education/Schools
3× Telly Gold — Short Doc, Branded Content, Religion/Spirituality
1000 + Cuts across documentary, commercial, social, narrative, hype
$50 M Raised through fundraising films
3. Services & Capabilities
Long-form & Short-form Editing
Docs, donor appeals, trailers, hype, social clips
Story Architecture
Treatment & beat-sheet development
Color Grading
Rec-709 & basic HDR in DaVinci Resolve
Audio
Dialogue cleanup, temp mix; partners with mixer for cinema-grade master
Graphics
Light motion GFX, lower thirds, subtitle burn-ins
Social Retention Cuts
Vertical, square, caption-burned, hook optimization
Versioning
ProRes, H.264, DCP, captions, accessible audio-described exports
4. Process & Workflow
Map the Treasure (Day 0) — 15-min alignment call → Story GPS.
Hit the X (Day 3) — Draft 1 ≈ 90 % locked.
Polish & Deliver (Day 7) — Max two rounds; round 3 on Max’s dime if alignment was missed.
Tools: Premiere Pro · DaVinci Resolve · After Effects · Frame.io · Slack/Teams
Revision Framework: Skin / Fat / Muscle / Bone triage.
5. Guarantees & Policies
Guarantee
Explanation
Two-Round Promise
Third revision on Max’s cost if needed due to his misread
Delivery Credit
$100 discount if final deliverable misses agreed date
24-Hr Response
Email / Slack replies Mon–Fri
Asset Archive
Project files stored 60 days; extension available
6. Pricing & Engagement
Q: How is pricing structured?
A: Flat project fee or day-rate; quote provided after clarity call.
Q: Non-profit or ministry discount?
A: Sliding scale; ask during discovery.
Q: Retainers?
A: Yes — monthly blocks for agencies needing consistent post capacity.
7. Collaboration & Communication
One point of contact — Max handles notes, schedules, delivery.
Shared Slack/Teams channel for active projects.
Daily WIP upload available for time-critical jobs.
Uses Frame.io for timestamped feedback; will translate client bulk notes for agencies.
8. Availability & Capacity
Typical weekly capacity: 3–4 concurrent short-form or 1 long-form + 1 short-form.
Rush slots: 24-hr notice if calendar allows.
Calendar transparency shared in kickoff.
9. Industries & Niches Served
Non-profit & NGO fundraising
Agency short-form branded content
Higher-education & healthcare storytelling
Faith-based missions & ministry films
Sports hype & event openers
Corporate culture & internal comms
10. Confidentiality & Security
Signed NDAs standard.
Secure file transfer via Frame.io or client-preferred SFTP.
Local RAID + off-site encrypted cloud backup.
11. Personal Backstory (“Ego → Ally”)
Early career: accolades but ego-centric approach.
Pivotal project (“Vertex CF”) revealed collaboration > charisma.
OCD embraced as asset; shifted to partnership mindset.
Mission: reduce producer stress, protect story, hit deadlines.
12. Contact Options
Email — max@maxpartain.com
Phone — +1 630-740-0909